Telehealth offers the same quality of care from the same team of pediatric providers.
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When is a Telehealth visit helpful?
When your child is ill and traveling to an office is inconvenient, Telehealth can be a great option for treating straightforward complaints. Telehealth is also great for managing ongoing conditions that require frequent, quick check-ins with a provider.
What are the limits of a Telehealth visit?
Serious illnesses, emergencies, and complex issues all require the help of an in-person provider. Also, there are limitations to what a provider can diagnose and prescribe via Telehealth since labs and vital signs cannot be taken remotely.
If it appears that labs must be drawn (rapid strep, influenza, urinalysis) for a proper diagnosis, or a therapeutic shot (rocephin/decadron) given to treat the diagnosis, we can perform those procedures in the office at the discretion of the Telehealth provider. This type of visit can be handled by a nurse, is often faster than a typical visit, and does not include being seen by a provider.
How can I prepare for my Telehealth visit?
After booking your appointment, we’ll email you a link and instructions for your appointment. Our staff can guide you through any technical questions.
You’ll need the following items to start a Telehealth visit:
How do I book a Telehealth Visit?
Call or text the office that normally sees your child. The reception team can book your visit and will follow up with a link and instructions.
Same day are often possible for established patients.
Call or text the office that normally sees your child. The reception team can book your visit and will follow up with a link and instructions.
No, we only treat patients under 21 years old.
Unfortunately, no. You must be a patient of record to book a Telehealth visit.
Legally, we may only treat a patient if they are in the state of Utah. If you’re not in Utah during the time of the visit, we cannot conduct a Telehealth visit.
Most insurance providers cover Telehealth visits and often the co-pay is lower. However, only your carrier can confirm the coverage and cost of a Telehealth visit.
We offer a prompt-pay discount for self-pay families, as well as a sliding scale option for families who qualify. Our billing department looks forward to answering your questions 801.254.5299. To schedule an appointment call or text 801.254.9700.