The check in staff is as so kind, accommodating and quick. We did not wait long. The nurse was conscious of our baby and cleaned the scale prior to having us put him on then took us right back into the room for the rest of the vitals to limit his exposure to sick kiddos. The NP was so sweet, caring and thorough in her exam. Went above and beyond. She even stayed in the room and helped my older kids find all of the hidden fairytales painted on the room walls.